At UNICOO, customer experience and satisfaction is highly-valued. This is why we place service at our top priority. Whether you have questions before making a purchase or concerns after receiving your item, we are here to address and resolve them promptly. Please feel free to reach out to us if you have any questions!

Shipping and Handling:

We offer shipping exclusively to the 48 continental states within the United States. Please note that we can only deliver to physical addresses; shipments to Alaska, Hawaii, Puerto Rico, PO Boxes, or APO/FPO addresses are not available. Our shipping services are limited to domestic orders, and we do not offer international shipping at this time. Typically, our packages are delivered to your doorstep within 2-6 days. Your satisfaction is our priority and we’re committed to ensuring a smooth shipping experience!

Return Policy:

1. We gladly accept returns within 30 days of receipt if the item is not as described.
2. To process a return, the item is REQUIRED to come in its original packaging. Additionally, please us with the shipping tracking number and a specific reason for the return.
3. We will issue a full re-fund for your order upon receiving the item in its original condition and packaging, with all components and accessories included.
4. Please note that the BUYER will be responsible for return shipping costs.